All systems are operational

Stickied Incidents

Thursday 8th November 2018

PO30 North East Newport - Maintenance

Following on from last nights issue, engineers are currently performing a quick spot of maintenance to fully fix the issue. This outage will be very minor and should only last 2-3 minutes however should ensure your service stays up without issue for the foreseeable future.

Thank you for your patience.

PO30 Newport - North East

Our network monitoring is showing some customers in North East Newport are currently experiencing a loss of service. Engineers are investigating this at present.

Tuesday 30th October 2018

BS41 East Dundry Outage

We are currently investigating a fault which is affecting customers connected to our mast at Upton Barns. We hope to have an update on this shortly.

Monday 29th October 2018

BS41 East Bristol - Potentially Degraded Service

Our monitoring is showing that some customers in East Dundry may be receiving a partially degraded service. We are actively investigating this at present.

Thursday 25th October 2018

BS41 Central Dundry - Poor Service

We have received reports of poor service in central Dundry - we are investigating this at present.

Wednesday 24th October 2018

Cluster Server 1 VOIP Connectivity

Some customer who use our VOIP services are currently experiencing issues - we are investigating this as a top priority. Further updates to follow.

Monday 8th October 2018

PO30 Merstone - South

Some customers south of Merstone are currently without service. Engineers are en route to assess the situation, and will provide an update as soon as possible. We apologise for any inconvenience caused.

Past Incidents

Saturday 17th November 2018

No incidents reported

Friday 16th November 2018

No incidents reported

Thursday 15th November 2018

No incidents reported

Wednesday 14th November 2018

No incidents reported